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Find the answers to your questions here

Questions & answers

Quick help at hand.

Find here a list of frequently asked questions and their answers.


Shopping at Conrad. Quick and easy.

Our full range of products is available online, via mail order and at our High Street branches.


Any more questions?

Email us. More »
Or call us. More »
We are always happy to help.


Worldwide to more than 210 countries.

If you would like your items to be delivered in the following days, we'll be happy to oblige.


You choose the way you pay.

Conrad offers a whole range of payment options. We are also glad to help you finding the best plan to finance your purchases.


Manuals, instructions, fact sheets etc.

Entering either the brand name and item title or the item number will provide the full record for each item
Item number
Document type

Warranty & repair

Collect, repair, return? On-site Repair?

Our manufacturer engineers do both.

Video Helpdesk

You will be helped here

Watch our HOW TO video to get the whole Conrad.com service.

Service Plus

Reliable, competent and at a resonable price.

Services for every product. Spares, repairs, downloads, web and phone tariffs, etc.


Great deals on a daily basis!

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Affiliate Partner

Earn money with Conrad.

Tell your friends about us. Or become a Conrad Affiliate. We make it worth your while.
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Global Shipping


30 day money back guarantee


Secure and flexible payments


24 month free warranty