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You can count on us all the way!

From the time of purchase to long-termin warranties.
Practical. Reliable. Good value.

Business Services

open/close Replacement Parts

Conrad supplies replacement parts for a wide range of products. Write, email or fax your replacement part order to Conrad. Please make sure you quote your customer number and provide your address and a phone contact (in case we need to get in touch with you). Please also provide the Conrad product code of the item the replacement parts are required for, describe the parts as detailed as possible and state the quantity you would like to purchase.

N.B.: Spares and replacement parts are excluded from our return policy.

open/close Product Repairs

We offer a competent and reliable repair service for all Conrad products during both the warranty period and after the waranty period has expired. If we are unable to repair your item in-house, we shall send your item to the manufacturer who will carry out the repair on our behalf.

Please contact:

Conrad Service Centre
Klaus-Conrad-Straße 1
92240 Hirschau

open/close Worldwide Product Locating

Looking for a product not available from Conrad?
No problem at all, we are glad to help.
Please get in touch with us and we shall use contact our local and international suppliers to help you find the product you want.

open/close Recycling & Environmental Management

We are fully committed to protecting our environment and to the sustainable use of natural resources and have implemented the appropriate eco-friendly and eco-compatible strategies when it comes to our operations.

Do not dispose of electrial items with normal household waste!

If you have purchased the electronic items from Conrad, simply take it to your local Conrad store. Our staff will make sure that the item is properly disposed of. Alternatively, send the item to Conrad Electronic SE, enclosing the original invoice/receipt and quoting "Items To Be Disposed Of" on the packaging.

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30 day money back guarantee


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24 month free warranty