Ordering

Order Online

Order by Phone, Fax, Mail

Order by Mail: Email your order to

sales@conrad.com
Order by Phone: Call us at
+43 (0) 50 90 70 - 2000

Mon-Thu: 8am-4.30pm CET | Fri: 8am-2pm CET
Order by Fax: Fax your order to
+43 (0) 50 90 70 - 2100

N.B.: If you choose to order by mail, fax or phone, please make sure to include the following details:

- Your customer number
- Your first and last name (or company name)
- Address, postcode, city and country
- Conrad product code and quantity
- Preferred payment option
- Your internal order / reference number (for companies)
- our VAT Registration number (for companies)

Order online

How to find specific products?: - Enter keyword into the search bar the top of the page
- Enter the product code (if known) into the appropriate field
- Browse our Product/Brand categories (displayed on the left-hand side of our page)
- Browse individual product categories
Is the Item in Stock?: The traffic light symbol next to each item indicates item availability:

Green= item in stock and ready to ship.
Amber= item currently not available but in the process of being restocked. Availability date displayed.
Red = item sold out. Options for similar or comparable items available.
How do I select item(s)?: - Simply click the "Add to Basket" button
- If you would like to use vouchers, enter the voucher ID in the appropriate field and click "OK"
- After you added all products to your basket click "Order"
Do I have to register an account to order online?: Yes, you have to register an account with us to order online. However, registering an account with us is a way of saving your personal details, such as delivery addresses, for future use and makes our web page even quicker and easier to use.

Setting up a user account with Conrad is safe and easy and has a lot of advantages:

- Save time by using templates with the relevant details (such as delivery address) already filled in.
- Save multiple Shopping Baskets for later use. Set up wishlists. Review items.
- Change your personal details at any time.
- Registered customers: Log in with your email address and password.
- To select your preferred payment option click the respective link.

How do I submit my order?

- Review your order. Click "Submit Order"
- We will send you a confirmation email that your order has been received
- We will send you a subsequent email confirming that your order has been shipped
Redeem voucher: You can easily integrate your Conrad voucher/promotional code when you are in the shopping cart under "Coupon / Voucher Bonus Items".
Fill in your voucher code and click on "redeem".

Your voucher will be added to your order. You can only redeem one voucher per order.