What happens if my order exceeds the weight limit?
If your order qualifies as bulk or measurement cargo, it needs to be handled by specialist carriers. Unfortunately, this will incur extra costs. We’ll provide you with a quote and a delivery date estimate. Any questions? Please get in touch.
Please select your country to find out what the maximum weight for your country is.
For our global shipping, we use DHL and local postman. In Luxembourg, DPD delivers your packages reliably. For further deliveries, we also use UPS or TNT.
Spain: Please note that our delivery service cannot deliver to P. O. Boxes!
Deliveries exceeding the maximum weight/size require shipment by specialist carriers.
In such cases, we will notify you of the additional costs involved as wells as the estimated delivery time. If you have any questions, feel free to contact us.
Ordered today - delivered tomorrow!
You need your package faster? No problem for most countries of the world!
Unfortunately, express deliveries cannot be handled online but must be offered by our customer service. Our customer service will be happy to make you a suitable offer. Don't waste any time and call us immediately 0043 (0)50 90 70 - 2000
External Delivery Partners
Sorry, we can not offer you a delivery with an external delivery partner! This means we can not use your UPS/DHL/DPD/TNT -Account for your shipment.
We work exclusively with our delivery partner accounts, otherwise, the manual effort would take too long.