Quality & Consumer Protection
Our quality promise
Consumer protection is Conrad's top priority. We attach great importance to quality, safety and environmental protection - from design to recycling.
Together with our suppliers, we rely on transparent and legally compliant information on product origin. When purchasing, we pay strict attention to compliance with eco-design regulations (2009/125/EC and EPPG) in order to reduce environmental impact over the entire life cycle of a product and, as an importer into the EU, we check compliance with the relevant regulations in the course of regular quality controls.
We are working to increase the proportion of products in our range with demonstrable environmental benefits, and design our packaging materials and shipping to be as environmentally friendly as possible. We promote the circular economy and are committed to recycling and environmentally sound disposal.
The EU chemicals regulation REACH aims to protect human health and the environment from potential chemical-related risks.
Conrad is aware of the obligations arising from this regulation in the EU and therefore contractually obliges all suppliers to comply with the requirements of the REACH regulation (as manufacturer or distributor).
As a distributor, Conrad itself has no obligation to register substances and preparations under the REACH Regulation. Conrad can therefore only refer to the information provided by the respective manufacturer/supplier when passing on corresponding information and cannot provide any guarantee or warranty for the correctness of this information.
Information on the REACH Regulation
The RoHS Directive restricts the use of hazardous substances in electrical and electronic equipment.
Conrad Electronic is aware of the obligations arising from this directive in the EU. In this context, Conrad Electronic has contractually obligated all of its suppliers to also comply with the corresponding requirements (as manufacturers or distributors).
Electronic components that comply with the requirements of the RoHS Directive according to the manufacturer's specifications are marked on the Conrad procurement platform.
Conrad as a distributor refers to the information provided by the suppliers/manufacturers when labelling. As long as there is no sufficient proof on the part of the supplier, the items in question will not be labelled. Conrad does not provide any guarantee or warranty for the correctness of this information.