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100% for our customers - you can trust our quality
Experience quality credibly, because trust obliges: As an independent family-owned company that has focused on customer satisfaction and operational excellence for almost 100 years, we pay attention to the highest quality and safety in all products, processes and services we offer and work to permanently improve our management systems. Whether it is leading manufacturers or private labels: Only products that pass our strict quality tests and comply with legal requirements are included in the Conrad range. Various certificates create transparency and prove that we keep our promises.
Tested and certified: Quality management according to ISO 9001:2015
At Conrad, the highest quality applies not only to products, but also to all work processes and the entire company organisation. To prove this to our customers and business partners and to enable them to objectively and transparently assess our performance, we voluntarily had our management system audited according to the criteria of ISO 9001:2008 and were successfully certified for our quality management system in January 2011.
ISO 9001:2015 is the most widely used quality management standard in the world, recognised by well over 100 countries. The standard specifies the requirements for a quality management system independent of companies and industries: It specifies internationally applicable minimum standards that organisations such as a company must comply with when designing their processes to ensure that customers receive the expected quality. For this purpose, ISO 9001 describes the entire model and is the basis for a comprehensive quality management system.
Measures against electrostatic discharge
Electrostatic discharge (ESD) is a spark or breakdown caused by a large potential difference, which causes a high electrical voltage pulse on an electronic component or a sensitive component and can damage or destroy it unnoticed.
Components and parts can be protected from damage by external protective measures within an EPA (electrostatic protected area, ESD protection zone). Here, charges are prevented and existing electrostatic charges are discharged to earth in a controlled manner. Certain measures must also be taken for shipping electrostatically sensitive items.
On 7 November 2013, TÜV Nord certified our new "EPA" (ESD protection zone) in logistics as well as the entire ESD management system at Conrad on the basis of DIN EN 61340-5-1, thus confirming highly professional, careful handling of electrostatically sensitive components.
The prerequisite for certification is sustainable monitoring of the entire supply chain from the manufacturer to the consumer. Especially in professional business, it is therefore extremely important to offer and demand expertise and sustainability throughout the entire value chain. ESD damage is not visible from the outside and does not necessarily lead to the immediate defect of a component.Therefore, only expert and sustainable handling ensures that customers receive goods that have made their way from the manufacturer to the consumer flawlessly and undamaged.
Protection against plagiarism and fakes
The Fachverband der Bauelemente Distribution (FBDi for short) is the trade association of companies active in the distribution of electronic components in Germany and neighbouring countries. The FBDi seal of quality, of which Conrad Electronic is one of the bearers, ensures that only original manufacturer goods or products purchased from authorised dealers of the respective manufacturer are supplied to the market. The aim is to offer more protection against plagiarism and fakes and thus also to prevent possible complaints in advance. The aim of FBDi certification is to offer more protection against plagiarism and fakes and thus also to prevent possible complaints in advance.
bevh seal of approval
Together for the trade
A strong community for the benefit of the customer: Conrad Electronic has been a member of the Bundesverband E-Commerce und Versandhandel Deutschland e.V. (behv) since 1977. The association unites over 330 strong and successful retail companies, supports members in their corporate development, especially in operational excellence in e-commerce, and promotes the exchange of know-how between individual members.
Fast, reliable and legally secure movement of goods
Conrad Electronic has been certified as an "Authorised Economic Operator" (AEO) of the European Community for "Customs Simplifications/Security" (AEO/F) since the beginning of 2011. The AEO-F certification is the highest version of the security seal that can be awarded by the customs authorities and includes both the customs simplifications of the AEO-C (Customs) status and the security-related conditions of the AEO-S (Security) status. Our company thus identifies itself as a reliable and trustworthy distributor and benefits from numerous advantages in the context of international trade in goods.
Official register of prequalified companies of the IHK (Chamber of Industry and Commerce)
Conrad Electronic has been officially registered in the prequalification database for the supply and service sector (AVPQ) set up by the Chamber of Industry and Commerce (IHK) since 27.04.2021 and has thus proven its suitability for public contracts to the Chamber of Industry and Commerce or the contract advisory bodies supported by them.
With the registration in this official register, Conrad Electronic receives a legally secure position in the form of a presumption of suitability, which is required when participating in public contracts in Germany or in other EU member states.
The registration is initially valid for one year.