Zebra Zebra 5Y OneCare Essential with Comprehensive coverage 1 License(s) 5 Year(s)

Zebra OneCare™ Maintenance Plans

Zebra OneCare's support and service goes beyond the warranty and covers everything, including normal wear and accidental damage.


Technology is complex. Maintenance does not have to be.

You rely on your devices and software applications to run your business. If these fail, your workflows will not work. You don't have time for unexpected surprises that stop your operation. You need a plan to protect against outages and avoid trouble. Avoid complications and uncertainty with Zebra OneCare maintenance plans.


Trusted service and ongoing support directly from the source

Accidents occur especially in difficult business environments. Don't let it stop your business. Stay one step ahead of the unexpected by troubleshooting and supporting the team that knows your devices best and is 100% behind its technology. Maximize coverage and get certified repairs with authorized parts as well as security patches and firmware and software updates.


Easy repairs and support on your way

You will receive exactly the support you need at any time. Use self-service diagnostic tools or send inquiries online quickly and easily. Contact the Zebra digital support community for frequently asked questions or call us to speak with a representative. Rely on Zebra to take care of your business-critical devices in a professional manner. We'll help you so you can focus on your operational results.


Worry-free, flexible plans for your business

Choose the plan that meets your business objectives and budget. Zebra OneCare plans are all, but not uniform. They provide comprehensive support, from essential coverage to increased select support to special plans for targeted protection. Select your plan based on your device type or portfolio, contract duration, coverage and repair time. With our simple subscription model, everything runs smoothly.


Discover Zebra OneCare maintenance plans

Instead of a single plan, we will put together a plan that is tailored to your needs and business urgency. Our comprehensive plans offer far more than just backup warranty and repair. They include years of improvement to protect your technology and investment.


Zebra OneCare Essential


Basic security

If your daily equipment needs are covered to keep your fleet running, you don't need to worry. Get complete basic protection with telephone support, three-day repairs, software and security updates, and VisibilityIQ™ OneCare™, with cloud-based visibility into repair reports and more.


Full coverage

Comprehensive coverage, including accidental damage, functional failure and normal wear, printhead replacement, and device replacement if repair is not profitable.


Repairs in 3 days

3-day processing time for repairs as soon as the unit arrives at the repair shop, plus return by land.


8x5 Technical Support

Priority access to live agent technical phone support during normal business hours (8x5), regardless of where the customer is.


OS and Lifeguard Android security updates

Protect your business and ensure that your devices perform optimally at all times and comply with data protection laws.


VisibilityIQ OneCare (available for Zebra mobile devices and scanners)

Cloud-based dashboard for viewing repair and support information, contracts, case lifecycle reports, Lifeguard Analytics, on-time repair delivery, Repair rates and top repair metrics.