The Professional package offers you first-class service: German-language e-mail support with response times under 24 hours, German-speaking remote support on request. Ideal for all those who value fast, flexible support and smooth processes.
IGO3D service packages
Your 3D printing projects deserve continuous support. With our customized service packages for Bambu Lab 3D printers, you can enjoy high availability and predictable processes. Trust in reliable support to secure your projects.
Professional: Efficient processes
Email Support: Response within 1 business day*
Remote Support: 12 months (in Germany)
Service hotline: -
Application Engineering: -
Recommendation: A- und P-Series
An overview of your advantages
IGO3D E-mail Support - Fast and expert e-mail help ensures an easy solution for technical questions and problems. Our support team thus ensures continuous support for all issues.
IGO3D Remote Support (in German) - Remote support via telephone (in German), video or email allows you to quickly solve problems without having to be on site - a time-saving and cost-efficient solution.
Notes
Online activation; duration 12 months from activation date.
Response times apply during business hours (Mon-Fri: 9-17:00).
Scope of service according to product side; subject to technical changes.
This text is machine translated.